W&M Libraries Mosaic Diversity Program

According to a report by Ithaka S+R, 71 percent of staff in U.S. academic libraries identify as white, and “as positions become increasingly senior, they also become increasingly white” (Schonfeld, R. Inclusion, Diversity, and Equity: Members of the Association of Research Libraries. August 2017.) These results highlight an issue facing many academic libraries of understanding and addressing the lack of diversity in the library profession.

William & Mary Libraries is committed to encouraging and supporting students and recent graduates from minority backgrounds with interests in exploring library careers. Developed in response to the W&M Libraries Diversity Plan, the Mosaic Diversity Program provides valuable, paid work experience in the library field.

The program has two components: a fellowship program for recent graduates of universities/colleges in Virginia and an internship program for William & Mary undergraduate students. The application process has closed for the 2018-2019 program. Applications for the 2019-2020 program will open for the fellowship in January 2019 and for the internship in March 2019.

We, at William & Mary Libraries, are committed to fostering an environment where diversity, inclusion and equity are viewed as fundamental to our mission and integral to our service model on campus and in the broader community. We are dedicated to building a culturally diverse cohort and strongly encourage applications from underrepresented minority candidates for this program.


The Mosaic Diversity Internship Program is open to current W&M undergraduate students interested in exploring careers in libraries or archives. Each intern will be matched with a project based on their stated interest and will also be assigned a mentor. Interns will also have the opportunity to participate in programs on topics such as diversity and inclusion, librarianship, and personal and professional development, and join library staff in off-site trainings and/or visits to other libraries.

The program will run during the 2018-2019 school year (fall and spring semesters). Interns are expected to commit to 8-10 hours per week with compensation at $10 an hour. Library experience is not required or expected.

Required qualifications:

  • Current undergraduate student at William & Mary

Preferred qualifications:

  • Expressed interest in diversity and inclusion.
  • Stated interest in libraries and/or library careers.
  • Strong communication skills.
  • Ability to work independently and as part of a team.
  • Willingness to learn, ask questions and seek solutions.


Projects include the following:

The Digital Collections intern will work on a number of projects to gain familiarity with digital preservation and exhibit curation within Special Collections. Under the guidance of the Digital Archivist, the intern will explore different aspects of digital preservation and digital forensics through learning how to take disk images of physical storage media (such as floppy disks, CDs, DVDs, and USBs), performing preliminary processing on digital files, performing quality assurance on web crawls, and appraising new websites to archive. With the Exhibits Manager, the intern will learn how to create exhibits using the online platform Omeka and will translate a physical exhibit to Omeka. This position is ideal for students interested in museum studies, digital humanities, and alternative technology-related career paths.

Desired Outcomes:

  1. Candidate will learn about digital preservation within the library and will gain skills in working with physical storage media, digital archival files, and web archives
  2. Candidate will develop skills using Omeka and will complete at least one online exhibit
  3. Candidate will contribute at least one blog post about their work and their experience as a Mosaic Intern to the Special Collections blog

Preferred/Required Skills:

  • Demonstrated attention to detail and organizational skills
  • Comfortable and enthusiastic about new technologies
  • Familiarity with legacy storage media (floppy disks, zip drives, etc.) a plus
  • Photoshop experience a plus

The External Relations Office proposal consists of the following projects:

  • Student communication research: Plan and design a mechanism to gauge W&M student communications habits relating to social media, email and print, for use in evaluation of library communication strategies.
  • Volunteer program: Work with the volunteer coordinator to develop a centralized volunteer program, assisting with communication, training and documentation, including creation of a volunteer manual.
  • Story writing: Intern will write 2-3 stories for use on the web and in newsletters
  • Social media: Create and post content for libraries social media channels. Partner with staff in other library departments to generate content. Post at least once per week during duration of internship.
  • Strategic initiatives: Assist the Director of Communications with planning of summer supervisors retreat, coordinating a guest speaker, location, catering and other logistics.

Desired Outcomes:

  1. Improved content creation/writing skills; experience communicating across various platforms
  2. Experience in library administration; exposure to non-librarian careers within the library
  3. Project management experience

Preferred/Required Skills:

  • Strong writing skills
  • Knowledge of social media platforms (Facebook, Twitter, Instagram)
  • Willingness to work collaboratively with others and conduct outreach effort

The Oral Historian is seeking an intern to assist with managing the University's various oral history collections. This position is situated within Special Collections Research Center. The intern will work closely with the Oral Historian to:

  • Produce metadata from oral history interviews that result in greater accessibility and research ability on the OH webpage;
  • Create an inventory of the wide variety of oral history collections held in Special Collections;
  • Conduct research on interview subjects and the history of William & Mary in preparation for upcoming interviews;
  • Curate an exhibit in celebration of 100 Years of Coeducation at William & Mary.

This position is ideal for individuals who value the power of narrative and seek avenues of capturing stories and making them available to the public. Ultimately, the intern will gain an appreciation for the field of oral history and develop the skillset necessary to conduct oral history interviews.

Desired Outcomes:

  1. Understanding of the theory and practice of oral history and public history.
  2. Established workflow for completion of metadata and inventory for current oral history collections.
  3. Contribute at least one post to the Special Collections blog about their work.

Preferred/Required Skills:

  • Strong research and writing skills
  • Attention to detail and ability to work independently to meet deadlines
  • Basic understanding of library databases and Microsoft Office
  • Experience working with Premiere Pro a plus

To apply:

Applicants must apply online, and include their resume, cover letter, two references and answer supplementary questions.


Open until filled; application review to begin in early September.


The Mosaic Diversity Fellowship Program is open to 2017-2018 graduates of any 4-year university/college in Virginia (private or public).

The program runs one full year, from August 15, 2018-August 14, 2019, with fellows expected to commit to 29 hours per week with compensation at $20 an hour. Fellowships also include a food stipend of $1,200 and reimbursement of graduate program applications costs, as applicable (up to $500). Library experience is not required or expected.

Selected individual(s) will be matched with a library project in the following areas based on their expressed interest:

We are seeking a fellow who is self-motivated and interested to learn more about scholarly publishing, intellectual property and open education. Candidates should be curious to learn about the changing nature of scholarly publishing as well as best practices and the processes involved in selecting content for William & Mary’s institutional repository, understanding intellectual property, developing workflows and documentation for posting repository content, creating and implementing repository metadata, and providing advocacy and marketing for the institutional repository. Candidates will also learn about open education efforts, such as open educational resources and issues such as textbook affordability. Finally, the incumbent will gain exposure to a variety of scholarly communications topics including data management best practices in addition to those topics already mentioned.

Desired Outcomes:

  1. Candidate will understand the importance of an institutional repository (IR), open access and workflows to contribute to the IR.
  2. Candidate will learn about intellectual property, including copyright, fair use and how to license content.
  3. Candidate will learn about the professional writing process and submit a draft article on institutional repositories, open education or intellectual property for publication in a peer-review journal.

Required/Preferred Skills:

  • Demonstrated attention to detail.
  • Demonstrated experience working with Microsoft Excel.
  • Candidates should have 1-2 years of experience working in customer service.
  • Preferred experience with Adobe Photoshop Pro (Writer).
  • Creative writing and graphic design a plus.
  • Experience with web design including LibGuides a plus.
  • Working with faculty and senior administration a plus.
  • Candidate who has research and writing experience (in any field) strongly preferred.

Special Collections is home to William & Mary’s collection of rare books, manuscripts, and University Archives. The Fellow will have the opportunity to work on a number of projects within Special Collections to gain experience in all aspects of the department, with the chance to dive deeper into particular areas of interest with longer projects. Projects include:

  • Technical services: working with rare books and assisting with the arrangement and description of archival collections
  • Outreach: assisting with instruction sessions, writing blog posts, creating instructional resources for using Special Collections search tools, and performing reference and desk services
  • Oral history: conducting background research on interviewees, creating metadata for oral histories, and editing video interviews
  • Exhibits: assisting with the research, curation, and creation of physical and online exhibits
  • Digital preservation: creating disk images of physical storage media (floppy disks, USBs, CDs, DVDs, etc.), performing preliminary processing on digital files, and performing quality control on web crawls
  • Audiovisual material: surveying audiovisual material in the collection, working with vendors to digitize materials, and collaborating with the Media Center to do in-house digitization

Desired Outcomes:

  1. Fellow will gain an understanding of and experience in the different fields within Special Collections
  2. Fellow will develop skills in handling and working with Special Collections' materials
  3. Fellow will become proficient in one or two areas of Special Collections' work through a longer project

Preferred/Required Skills

  • Basic understanding of primary source materials
  • Demonstrated attention to detail and organizational skills
  • Ability to work independently to meet deadlines
  • Comfortable and enthusiastic with new technologies
  • Experience with Premiere Pro a plus

Fellows will work with the Digital Services team which supports and creates a variety of software programs in use by the Libraries, as well as digitizes rare books, manuscripts and more. Candidates interested in careers in website design and development, digital humanities, user experience design, project management, or data analytics would be ideal for this position. The position will provide a behind the scenes look at how an academic library relies on a wide range of tech skills to provide services for our patrons. We have a number of projects to work on including:

  • Designing mini-websites for digitization projects
  • Updating content in our research guides, and assisting in migrating to a new room reservation system
  • Redesigning pages of the Libraries' website
  • Assisting in the development of a new digital archive website
  • Creating web templates for digital signage
  • Creating more efficient means of collecting and presenting Library data

Desired Outcomes:

1. Successfully launch a new website or service within the Libraries. Be involved in all steps of the process from initial project planning, setting up a project management system, meeting with project stakeholders, building the product, testing and launching. Students with experience with CSS and Javascript will also help create templates and customize the product.
2. Learn how content management systems work
3. Gain experience working with HTML, and learn how to effectively create content for the web
4. (Depending on level of technical expertise) Learn how to use version control software like Git as part of a collaborative team environment

Preferred/Required Skills:

  • Interested students should ideally have some experience with HTML and CSS
  • Familiarity with content management tools like WordPress, Drupal, or Omeka preferred
  • Experience with javascript, jQuery, PHP or Python a plus

The Reeder Media Center seeks a fellow to assist in media center instructional efforts. While the fellow would assist in current instructional efforts, she/he would focus on identifying ways to improve and increase the efficiencies of these efforts. The fellowship would also allow opportunities to enhance programmatic instructional elements in the Reeder Media Center as well as contribute to library-wide projects that are media related.

Desired Outcomes:

  1. Exposure to media literacy initiatives in academic libraries.
  2. Competence in formal and informal instruction
  3. Skills in instructional technologies

Preferred/Required Skills:

  • Strong presentation skills. Basic knowledge of multimedia software. Examples of creative work.


The program also includes mentorship and programming on topics such as diversity and inclusion, librarianship, personal and professional development, and issues in higher education. Fellows also have the opportunity to attend regional and national conferences.

To apply:

Applicants must attach their resume, three references and a cover letter that includes applicants’ top two project choices (Institutional Repository, Special Collections, Digital Services, Reeder Media Center) and addresses the following questions: 1) How have your background and life experiences motivated you to apply for this program? 2) What excites you about exploring library careers?


Open until filled; priority consideration given to applications submitted by June 30.


For more information, please contact Tami Back, W&M Libraries’ director of communications and strategic planning, at 757-221-3127 or tcback@wm.edu.