What are the fees for lost or damaged items?
We do not accept replacement copies of lost or damaged items. All fees include the market price of the item, a $20 processing fee, and any overdue charges unless otherwise stated.
|Books||Amazon.com list price; special circumstances apply if item is out of print|
|DVDs||Amazon.com list price|
|VHS & Laserdisc||Amazon.com list price for DVD|
|Government Documents||Coordinate with Government Documents Librarian|
|Audio Recordings||Amazon.com list price|
|Reserve Equipment (Circulation)||Amazon.com list price|
|Reserve Apple Equipment (Circulation)||Apple.com list price|
|Lockers||$45 (includes processing)|
|Headphones (Circulation)||up to $45 (includes processing)|
|Assigned Study Keys||up to $45 (includes processing)|
|Dissertations & Theses||$75 (includes processing)|
|Music Scores||$40 (flat fee)|
|Music CDs||$25 (flat fee)|
When will I be billed?
You will be notified that your materials are late at 1, 5, 10, and 20 days overdue. You can contact the circulation desk at any time during this period and request a renewal. Once materials are 2 weeks overdue, you will be billed for the items and your library privileges will be suspended. A bill will be sent to to the Bursar's Office and your library account will be blocked until you pay the replacement costs at the Cashier's Office. If you do not pay the Bursar's Office by the deadline specified by their office, your bill will be sent to a third party collection agency. At this point, we cannot accept the book back or adjust your library bill.
What if I find an item after I've paid for it?
- If you find the item within 90 days of payment, you are eligible for a refund of the replacement cost (not including processing fees or overdue fines).
- Assigned study keys are not eligible for refunds.
For more details on replacement charges or for information on replacement charges for other materials, please contact the circulation desk.