Accessibility Services

We are ready to assist you in locating and retrieving information or materials.  We'll help you search the library catalog, databases, and other resources; find materials; and use library equipment. 

For any services that might require a designated staff member, such as a research appointment or tour, please contact the appropriate departments before you arrive.  

Circulation Desk Accessibility Services   

CONTACT: 757-221-3072

We will

  • meet patrons at one of the library's back doors; please call ahead at 757-221-3072 during business hours
  • accompany patrons to the shelves and help pull materials
  • retrieve library materials from shelves and hold them at the appropriate public service desk
  • pull sections of materials from shelves and place them on a cart for a patron to browse
  • assist with completing forms, such as an application for a library card
  • assist with checking out library materials
  • deliver and retrieve library materials on campus
  • accommodate use of proxies to check out materials for a person with accessibility needs
  • extend loan periods and waive late fines

Research Desk Accessibility Services     

CONTACT: 757-221-3067

We will

  • provide research assistance in person and by mail, email, instant messaging, or telephone
  • retrieve reference and government information materials
  • identify and obtain special formats
  • work with W&M accessibility departments and with state agencies to provide you with the equipment, software, and other resources for your specific needs
  • give custom tours of the library

Special Collections Accessibility Services    

CONTACT: 757-221-3090

We will

  • provide assistance with using the center's online and print finding aids and databases to identify desired research materials
  • retrieve all materials and, as time permits, staff may provide additional help
  • provide limited research assistance in response to requests via email, mail, or telephone

Media Desk Accessibility Services      

CONTACT: 757-221-1378

We will

  • assist with multimedia and A/V equipment

Please contact the media desk at least 48 hours in advance.

Print Shop Accessibility Services       

CONTACT: 757-221-3116

We will

  • assist with photocopying, scanning, and faxing


Please let us know about any special accommodations you need and if there are any other accommodations you would like us to provide. Contact Mary Molineux or David Morales.